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Opportunities at Admin Within

CRM Administrator 

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Company Mission:

We at Admin Within firmly believe that Revenue Operations plays a critical role in sustainably growing and scaling an organization. We know that capable Rev Ops resources are in short supply, and our goal is to fill this gap in the ecosystem by ensuring access to skilled professionals on a fractional and affordable basis. Our key principles are subject matter expertise, clear and timely communication, and professionalism. 

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We strive for our clients to consider us part of their team and are mutually invested in their success. By providing deep experience and outsized value in a challenging and ever-changing environment, we see Admin Within as the future of Revenue Operations. And for our team, we strive to be a great place to advance your career as a hub for accelerated learning and growth in Rev Ops expertise.

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Job Description:

A CRM Administrator will support the AW Rev Ops team in delivering technical solutions for AW clients. The role has a sound understanding of how to deploy Salesforce/Hubspot solutions across an entire organization, supporting several different user groups and processes. This role will work with one of AW’s Rev Ops Architects on approximately 2-3 concurrent projects. The Architect will gather requirements from clients and work directly with this role to plan solutions, which the CRM Administrator will execute on building.

Responsibilities:

  • Create and update Salesforce/Hubspot’s objects and data models, and be able to speak to the standard use-cases for all standard objects

  • Create and update Salesforce/Hubspot roles, profiles, security settings, and sharing rules

  • Build and manage flows, process builder processes, and workflow rules

  • Build reports and dashboards to track user performance, activity, and systems adoption

  • Run data exports and manage backups

  • Use Salesforce/HubSpot Cloud Products, as well as third-party apps from the AppExchange

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Requirements:

  • 1-3 years’ experience as a Salesforce Administrator

  • Strong technical skills

  • Salesforce Admin Certification; Advanced Admin or other certifications are a plus

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Benefits & Perks:

  • Work remotely, no commuting to the office (+ $500 home office stipend)

  • Competitive salary and bonuses (including raises for certifications)

  • 5% client referral

  • 401k with 3% company contribution for all

  • Health, dental, and vision insurance (US) – fully covered for employees

  • Flexible time off (at least 15 days/year recommended)

  • Parental leave (4 months for primary caregiver; 1 month for non-primary)

  • $1,500 per year per employee L&D budget

  • Company sponsored trainings

  • We strongly believe in balance and have no billable hour targets

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Admin Within values merit, qualifications, and abilities. In promoting equal employment and advancement opportunities to all individuals, we do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, national origin, ancestry, gender identity, gender expression, physical or mental disability, age, medical condition (including genetic characteristics), veteran or marital status, or any other characteristic protected by federal, state or local laws. We also will make reasonable accommodations for all qualified employees or applicants with known disabilities, provided that such accommodations will not impose an undue hardship on the firm. This policy governs all aspects of employment, including but not limited to, recruitment, selection, job assignment, compensation, discipline, promotion, termination, and access to benefits and training.

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