Sales Ops & Salesforce Consulting

Admin Within was founded to provide growing companies with experienced guidance related to sales operations and sales technology.


From idea through implementation, we help companies optimize their sales processes to drive business results

Our Services

  • Salesforce Configuration & Initial Implementations

  • Salesforce org consolidations

  • Service Cloud Customer Portal/Community

  • Einstein Analytics

  • CPQ

  • Case Management

Sales Operations
  • Sales Ops and Salesforce Admin Employee Training

  • Defining Sales Process

  • KPIs: Reporting & Dashboards

  • Forecasting

  • Sales/Marketing Funnel Optimization

  • Sales Territory Management

  • Investor and M&A presentations and financial models


Chris Fezza // Co-Founder

Chris has been working on the Salesforce platform for 8+ years and has led Sales Ops teams in organizations of 150-3,000 employees. Chris has experience supporting sales (new business and renewals), account management, marketing, service, and executive teams.

As a Sales Operations professional, Chris has developed sales processes for lead and pipeline management and end-to-end conversion tracking, solutions to better serve and retain customers, and generated metrics and models requested by venture capital and private equity investors.

Chris holds three Salesforce certifications (Administrator, Advanced Administrator, and Sales Cloud Consultant).

Tymon Francis // Co-Founder

Ty has 6+ years of experience in Sales Operations and Salesforce Admin roles, and has supported everything from multinational Salesforce instances to brand new, out of the box setups. In the course of his career, he’s trained multiple colleagues in the basics of Salesforce, and they’ve gone on to become certified Salesforce admins.


Ty relishes the challenge of defining sales processes, training end-users in best practices, and using his acumen to find and eliminate sales issues. He utilizes a combination of clever Salesforce configuration, insightful reports and dashboards and project management to help businesses reach their revenue goals.

In addition to his extensive understanding of Salesforce, he’s managed the integrations of numerous third party programs, including Adobe Sign,, Hubspot, and more.

About Us


Ready to find out more?

If you're ready to discuss your priorities and how we could potentially work together to drive results for your business, set up a time to talk using the link below.

If nothing else, we are happy to offer advice and point you in the right direction. 

New York, NY 10014

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